Meet Luke Zaller
Leader, Builder, Advisor, Mentor
Background
My specialty is with start-ups and hypergrowth companies. With deep understanding of Healthcare, Medical, and Health & Fitness markets, I’ve also helped several large B2B & B2C businesses in the technology vertical.
Holding leadership positions since 2001, I’ve experienced and executed roles across the full business lifecycle (Start-ups, Mid-levels, Acquisitions, Large Corporations, Downsizing). Each company has brought it’s own challenges, and with this diverse background I’m now helping others accomplish their goals in less time and with less hurdles.
Topics
Creation of support organizations to support 2+ Billion users
Staffing & planning strategies for hypergrowth businesses
Large technology implementations, ERP, CRM, LMS, EMR
Merger & Acquisition analysis and planning
Project management, financial modeling, change management & analysis
Onshore & offshore BPO integrations
Technology
CRM: Salesforce, Service Cloud, Zendesk, JIRA, Zoho, Hubspot
Telephony: 8x8, Five9, Avaya, Cisco, RingCentral, Microsoft Teams, Talkdesk, Worldsmart
Misc. Software: Various EMR/EHR (Cerner, Epic), Gainsight, Microsoft Suite, Google Suite, Google Analytics, Mailchimp, Pardot, Exact Target, Adobe, AWS, Azure, Birst, Backup & Recovery (Prem, Cloud, Hybrid), Quickbooks, Zuora, LMS, WMS
AI: ChatGPT, OpenAI, Grok, NVIDIA ChatRTX